Fresh Tracks approach to recruitment and selection ensures we recruit and onboard a skilled and diverse workforce who are a great fit for both our team and the customers and partners we support. We ensure our selection processes are transparent and fair, with equal access provided, and we assess a wide range of capabilities and skills including ability to fulfil the role, prior performance, growth potential, and alignment with our Values – taking unique experiences, perspectives, and contributions into consideration.

The interview process at Fresh Tracks generally involves two to three interviews including a blend of behavioural, technical, and scenario-based questions to assess a candidate's alignment to the role (and other current or future positions), the team, the business, and our values. Certain roles may also have psychometric assessments, case study assessments or other assessments included within the evaluation process.

We carry out background checks on our people to ensure we have made a sound hiring decision and to protect the organisation and our clients from potential risk. If required, confirmation of a valid Commonwealth security clearance or the ability to obtain a Commonwealth security clearance may also be requested.