Mark Gallagher

Senior Consultant

Mark is an experienced and flexible business capability leader with particular focus on project management.

Mark’s experience encompasses delivery of major infrastructure upgrades, bespoke integrated security products, business requirements analysis and solution development, process analysis and design, and garden-variety IT infrastructure and software projects across business environments, locations, and cultures.

Expertise

  • Project management / P3M

  • Requirements management and delivery

  • Process review and improvement

  • Service and process design

Qualifications

  • Project Management Professional (PMP) ISO/IEC Practitioner since 2013

  • Other qualifications and certifications:

  • SCRUM Master (2024)

  • SIAM Foundation (2022)

  • ITIL Foundation (2012)

  • Bachelor of Information Technology at University of Canberra (2007)

Nationality

  • Australian citizen

Relevant Experience

Large Agency (1001-10,000 employees)
Delivery manager

Mark worked with our customer from 2022-2024 as a delivery / programme manager, developing and leading major infrastructure transformation initiatives that resolved major impediments from long-established tech debt and enabled the department’s embrace of a cloud-first digital business strategy. Mark’s approach to the department’s needs included developing portfolio and resource management process improvements and fostering new techniques in test and quality management and continuous service improvement.


Vision-Box
Senior Project Manager

Vision-Box is a biometrics research and technology company that focuses on agile development of identity and security solutions to assist citizens with identity-based interactions with governments and corporations, particularly in the areas of international travel and border control. Mark developed and delivered biometric security solutions for governments, airlines, and airports across Australia, New Zealand, Japan, Thailand, and China, and was the portfolio lead for Australian and New Zealand clients.

ASG/NRI, Lockheed Martin/Leidos, Alphawest/Optus, and IBM Australia
Various P3M lead and presales engineering roles

Mark spent the first ten years of his career working on behalf of traditional IT outsources, primarily for Australian government departments. This entailed delivery of all manner of infrastructure projects and programmes; transitioning clients in and out of service providers; delivery of software and process development projects; and management of solution design and project portfolios.