Coming Soon
ITIL® 5 AI Governance (Version 5)
Discover ITIL’s practical guidance for managing AI adoption in today’s complex digital landscape.
This certification is expected to be available around May 2026. Once the certification is available, Fresh Tracks aims to offer this accreditation training course.
Fresh Tracks works with customers and partners to continually develop and improve our practical experience and best practice knowledge in AI.
We are an accredited training organisation for AI training and will be amongst the first to also offer this specific ITIL AI training product.
In our training (as well as our consulting-) services, Fresh Tracks brings to you the latest developments to include AI considerations within:
the lifecycle management of your digital products and services,
digital product and service management, including your ITSM/ESM information & technology landscape across all lifecycle management aspects,
DevOps / CI-CD pipelines and toolchains,
AI Governance within the overall context of ICT/Digital Governance within your Service Value System.
What you will learn…
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Delve into the core concepts of AI Governance, including risk management, regulatory frameworks, fairness, accountability and explainability. Learn how to apply the right safeguards across your organisation to innovate both intelligently and responsibly.
Enhance your understanding of:
Core AI governance principles.
AI opportunities and risks.
Governance frameworks in practice.
Regulatory and data protection compliance.
AI transparency and explainability.
Responsible AI and trustworthy delivery.
AI maturity and sustainable governance practices.
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TBA
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TBA
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TBA
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TBA