ITIL® 5 AI Governance (Version 5)
WHY AI GOVERNANCE MATTERS NOW:
AI adoption is accelerating, but organisations struggle to realise its full value. Organisations need AI governance that enables innovation while ensuring accountability, transparency and trust.
ITIL AI Governance (Version 5) equips professionals with the practical knowledge, models and tools to help organisations govern AI responsibly. Built on the globally recognised ITIL framework, it enables organisations to balance innovation with governance, build trust, manage risk and realise lasting value from AI.
What you will learn…
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Delve into the core concepts of AI Governance, including risk management, regulatory frameworks, fairness, accountability and explainability. Learn how to apply the right safeguards across your organisation to innovate both intelligently and responsibly.
Enhance your understanding of:
Core AI governance principles.
AI opportunities and risks.
Governance frameworks in practice.
Regulatory and data protection compliance.
AI transparency and explainability.
Responsible AI and trustworthy delivery.
AI maturity and sustainable governance practices.
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Develop the capability to govern AI responsibly and learn how to:
Understand AI Governance
Explore why AI governance matters and its role in responsible AI adoption.
Balance Opportunity and Risk
Maximize AI's value while managing accountability, trust, and risk.
Apply the ITIL AI Capability Model
Understand the capabilities that influence AI adoption and use.
Apply the ITIL AI Governance Improvement Model
Determine AI governance approaches based on organisational context, needs, and risk.
Apply AI Governance in Practice
Explore how AI governance supports AI-enabled products, services, operations and decision-making.
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90 minute exam
40 multiple choice questions
Open book
70% pass mark
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Relevant for every business, for every role, for every professional.
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No prerequisites.